Refund policy

 

No Returns / No Exchanges Policy for Handmade Products

Because our products are handcrafted in small batches, each item is unique. For hygiene, safety, and quality-control reasons, all sales are final.

We do not accept returns, exchanges, or refunds on:

 

  • Handmade soaps

  • Skincare items

  • Bath and body products

  • Custom, personalized, or made-to-order items

 

However, your satisfaction matters to us.

If your order arrives damaged, incorrect, or defective, please contact us within a 12 hours with photos, and we will gladly assist you.


Thank you for supporting handmade products and small-batch craftsmanship.